SAP Sales Cloud

Make your salesforce efficient and effective with the SAP C4/HANA Sales Cloud solution
CRM

Today, Digital is disrupting the world and so Customer interactions at all levels too. Traditional selling is becoming obsolete and customers are taking more control over their journey.

The conventional tools of CRM are outdated to match and manage the current selling paradigm which results in poor adoption of such tools.

What has changed now is the Customer experience. It’s all being about relevant, agile, real-time, reliable and convenient From a Sales person perspective, it has become a necessity to sell smarter by acting fast and being relevant in everything and everywhere.

SAP Sales Cloud enables Organizations to handle this seamlessly.

So how does SAP Sales Cloud enables Sales teams to stay ahead in their game?

SAP C/4 HANA

SELL ANYTIME, ANYWHERE

SAP C/4 HANA

TURN INSIGHT INTO ACTION

SAP Cx

MORE TIME SELLING – LESS ADMIN

SAP-Hybris-Cloud-for-Service

KNOW YOUR CUSTOMER

ACCOUNT AND CONTACT MANAGEMENT

Get at 360 degree view of the Customer anytime/anywhere, be it capturing Customer information, tracking activities performed on the Customer, Customer historical information or getting real time information from the connected backend systems

LEAD MANAGEMENT

Manage potential business opportunities , qualify,, assign, nurture and score them. Use suggestions provided by predictive application to identify potential deals

SALES ORDER MANAGEMENT

Get at 360 degree view of the Customer anytime/anywhere, be it capturing Customer information, tracking activities performed on the Customer, Customer historical information or getting real time information from the connected backend systems

TERRITORY MANAGEMENT

Define, create and maintain Territories and integrate with backed SAP ECC/CRM system to leverage existing investments. Realign seamlessly whenever there is change in the Organization

OPPORTUNITY MANAGEMENT

Manage business opportunities and sell better using guides selling procedures and best practices available in the solution.
Collaborate with teams and intelligent insights through embedded analytics.

SALES PLANNING AND FORECASTING

Create Sales Quota and Forecast based on several parameters, manage forecast anytime on any device and use the power of embedded analytics to measure forecast

VISIT PLANNING & EXECUTION

While field sales do customer visit, it’s important to plan and capture the visit and activities, create and perform Survey and audits to monitor key activities in stored

ACTIVITY MANAGEMENT

Schedule Appointment and create tasks and phone calls and record every type off interaction during a Customer interaction cycle. Create easy follow-ups using the Activities to ensure to end to end flow of the Sale is captured

SURVEYS

Create quick survey using intuitive tool to capture customer feedback and inputs and perform sentiment analysis using the information. Survey execution in multiple channels for flexibility and attachment of surveys to various objects

SALES QUOTATION MANAGEMENT

Create Sales Quote on the go and make selling process faster by providing real time pricing and product information in the quote to Customers. Get real time pricing information on products without waiting for anyone to provide pricing information from backend ERP systems – faster

Reporting & Dashboard

With hundreds of out of the box Analytical reports, measure the Sales Performance, perform accurate Forecasting, do effective Pipeline management, and plan your strategy with informed and intelligent insights into the Win rate ratio of your Opportunities. Interactive dashboards make your executive meetings more productive and provide with one view of several KPIs

Perfect Store for Retail

With the Perfect Store execution capability for Retail Industry, make every store Visit more productive, equip your salesforce better to capture surveys and pictures efficiently and create KPI for various engagement maps for various retail stores

Leverage your existing investment and stay connected to existing SAP ECC/CRM systems. SAP Sales Cloud solution has seamless integration with backend SAP ECC and S4/HANA and CRM systems

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